When you have questions about your HCCU accounts, we are ready to assist you by phone, mail, email, or in person.
Our Contact Center is staffed by a group of professionals dedicated to serving your needs. The Contact Center's hours of operation are from Mon. - Fri.: 9:00 a.m. to 6:00 p.m. and Sat.: 9:00 a.m. - 2:00 p.m.
- Main phone number: 916.364.1700
- Toll-free: 800.233.6328
- Fax: 916.364.3749
After Hours Lost/Stolen Card Service is available after normal business hours to report a lost or stolen ATM or Visa® Check Card.
- Within the United States: 888.241.2510
- For collect calls outside the United States: 909.941.1398
Priority Line Telephone Service
Access your accounts over the telephone 24-hours a day, 7 days a week with our Priority Line service.
- For outside California: 800.638.5802
Use the address below to mail in any deposits, loan payments (please be sure to include your Account Number on the deposit or loan payment), or other correspondence:
Heritage Community Credit Union
P.O. Box 790, Rancho Cordova, CA 95741-0790
We offer a full range of investment and insurance services to members of Heritage Community Credit Union. Call 916.364.3053 today to setup a no cost, no obligation appointment.
Heritage Visa® Credit Card Support
24-Hour Customer Service is available for questions about your Heritage Visa® Credit Card account or to report a Lost or Stolen Card. Call 800-558-3424 for assistance.
To mail a payment for your Heritage Visa® Credit Card:
P.O. Box 790408, St. Louis, MO 63179-0408
To send an overnight payment for your Heritage Visa® Credit Card:
824 N 11th Street, St. Louis, MO 63101-1016
Use the form below to send us an email. Please DO NOT include your account number, social security number, or other personal information in your message.
- For general questions: Fill out the form below