HCCU Virtual and In-branch Appointments
When it comes to HCCU, we’re more than a place to put your money. We’re a lifelong source of financial education, support, and service. Whether it’s planning your first home purchase or saving for retirement, we know you’re always working toward the next big thing and may have questions.
Now you can conveniently schedule a virtual or in-branch appointment to get them answered!
Schedule an In-branch Appointment
Schedule a Virtual Appointment
Banking at Your Convenience
While you can always visit us in person at one of our branch locations, you now have the convenient option to schedule a virtual appointment with one of our staff members to get assistance with:
Once you book a virtual appointment, we’ll send you a confirmation email with the details for you to prepare.
Frequently Asked Questions
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Why schedule a virtual appointment?
By making an appointment, you can meet with a Heritage CCU representative without leaving your home! Use virtual appointments to talk with us about:
- Loan and credit card applications
- Deposit accounts
- New membership
- Account maintenance and support
- General inquiries
Can I schedule a same day appointment?
Virtual appointments may be scheduled for the same day if there are times available.
Which staff member should I select from the list?
When booking your appointment, staff selection is optional. If you do not select a member of staff, we will pair your appointment with the staff member who is available.
How do I prepare for my appointment?
Please have your ID and any supporting documentation you may need for the topic you’re looking to discuss.
Can I cancel or reschedule my appointment?
Once you book an appointment, you will receive a confirmation email. You can use the information in that email to cancel or schedule your appointment.
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