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Privacy & Security

Equifax Data Breach

143 million Americans may be affected

Up to 143 million Americans may have been affected by a cybersecurity breach of Equifax. Equifax is one of three nation-wide credit reporting agencies in the United States and the sensitive information that was exposed includes names, social security numbers, birth dates, addresses, and some driver’s license numbers. The hack was discovered on July 29 and the breach occurred between mid-May and July.

Equifax is mailing notices to consumers where credit cards or dispute documents were affected. Consumers can also check to see if they were potentially impacted by submitting their name and the last six digits of their social security number to https://www.equifaxsecurity2017.com/potential-impact/.

To obtain further information regarding the Equifax data breach, please visit https://www.equifaxsecurity2017.com/consumer-notice/.


Secret Bank Account Scam

Don’t Be a Victim of the “Secret Bank Account” Scam!

Through social media, scam artists are alerting consumers with videos touting that they may pay for their bills using “secret accounts” or “Social Security trust accounts” in exchange for personal information like Social Security Numbers. Some videos also refer to these accounts as “Treasury Direct Accounts”.

Consumers are instructed to use a Federal Reserve Bank’s routing number with their Social Security Number as the password. The result: the payments are being rejected and returned unpaid, frequently leading to service fees charged to the consumers. Additionally, these consumers are then prime candidates for identity theft.

Any video, text, email, phone call, flyer, or website that describes how to pay bills using a Federal Reserve Bank or another institution’s routing number is a scam. If you have given out your information, please call us at HCCU at 916-364-1700 or 800-233-6328 and email to RTN.fraud@ny.frb.org.


Online Security

We use the following security features to protect your account when you use ehccu-online banking and ehccupay-bill payment & presentment. First, your account is protected by your PIN, which you must enter to access your account information. In addition, your account is also protected by Multi-Factor Authentication to ensure secure user authentication for online transactions.

Second, we require a web browser that supports Secure Sockets Layer (SSL) protocol. SSL protocol provides for secure communication between you and Heritage Community Credit Union by allowing mutual authentication and encryption for privacy, ensuring that your information is kept confidential.

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Privacy

Heritage Community Credit Union understands the importance of protecting the privacy of our members. As such, we are committed to maintaining the confidentiality of each member's financial records consistent with state and federal laws.

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